Ways to Work With Syntra
Choose the level of support that fits your workload, pace, and priorities.
Syntra Digital offers structured, reliable support for the work that keeps your business moving — from inbox and scheduling to customer communication, website updates, and day-to-day operations. Choose a support level that matches your current season, and we'll keep things organized behind the scenes.
Ongoing Support Packages
Three levels of support designed for different workloads. All focus on steady, reliable help — no deep CRM management or marketing.
Essential
For lighter weeks and focused support.
$825/month
- Weekday inbox monitoring with basic triage
- Light scheduling and calendar support
- Simple customer support replies for straightforward requests
- Light website text updates and small content tweaks
Standard
For steady weekly support and active operations.
$1,450/month
- Priority inbox monitoring and clear triage
- Scheduling, coordination, and reminders for key meetings
- Customer support inbox as a primary response channel
- Website content updates and simple landing page builds
- Core process documentation, simple workflows, and light automations
Premium
For high-volume weeks and leaders who need full support.
$2,200/month
- Priority inbox support with proactive follow-through
- Scheduling, coordination, and follow-ups across projects
- Customer support inbox with simple workflows and summaries
- Website updates, light refreshes, and landing pages
- Ongoing SOPs, workflow refinement, and light automations
- Weekly planning touchpoints and simple recaps
Onboarding Retainer
All new clients begin with a one-time $300 onboarding retainer. This retainer is applied toward Month 1 and covers account setup, inbox/calendar connection, workspace organization, and onboarding preparation.
One-Time Projects
Ideal for a reset, cleanup, or focused sprint to get one part of your operations back on track.
Inbox Cleanup
Sort, organize, and reset your inbox.
Starting at $450
- Archive and label older threads so current messages stand out
- Set up simple folders and rules for future messages
- Create light templates for common replies
Website Refresh
Polish what's already working.
Starting at $850
- Update content on key pages
- Tune up a landing or services page
- Make light design tweaks for clarity and flow
Workspace Setup
Bring structure to your everyday tools.
Starting at $650
- Organize shared folders, docs, and resources
- Define simple recurring-task checklists
- Add light automations or reminders inside existing tools
Compare Support Levels
See what's included in each level at a glance so you can choose the support that matches your pace and workload.
| Support area | Essential | Standard | Premium |
|---|---|---|---|
| Inbox management | Basic checks | Daily triage | Priority triage |
| Scheduling & coordination | Light scheduling | Scheduling + reminders | Scheduling + follow-ups |
| Customer support inbox | Simple replies | Main inbox | Inbox + summaries |
| Website updates | Text edits | Content updates | Updates + landing pages |
| Documentation / SOPs | Simple notes | Key workflows | Ongoing SOPs |
| Workflow setup | Basic setup | Core workflows | Key workflows refined |
| Light automations | Reminders | Key tasks | Multiple workflows |
| Project follow-ups | End-of-project | Check-ins | Proactive follow-ups |
| Weekly planning | Recap | Recap + priorities | Planning support |
Ready to talk through the details?
If you're not sure which package is the best fit, we can walk through your workload together and outline a clear starting point.