Services We Offer

Yes. All new clients pay a one-time $300 onboarding retainer credited toward their first month. It reserves your start date and covers initial setup and onboarding preparation.

It ensures your systems are set up correctly before support begins and secures dedicated time on our calendar.

It is fully credited toward your first invoice and becomes non-refundable once onboarding begins.

We intentionally keep our pricing approachable for small businesses and service-based professionals. Our goal is to provide high-quality support without the inflated overhead you see in large agencies. You receive dedicated, personalized service — not a rotating support team — and you only pay for what you actually need.

Yes. Alabama small businesses generally invest $300–$1,500 per month for remote administrative or operational support. Our pricing aligns with local expectations while still reflecting the value of digital, operational, and website-focused support.

Most national providers charge between $1,200–$2,500+ for similar monthly support. By comparison, Syntra's packages come in roughly 10–25% below national averages, keeping our services competitive while maintaining strong value and expertise.

Not at all. We operate with lower overhead and streamlined systems, which lets us offer competitive pricing without sacrificing quality. Our focus is on reliability, proactive support, and clear communication — not volume-based agency work.

Only if your workload increases beyond your current package. We review needs together and adjust as your operations evolve, and you'll never be pushed into a higher tier unless it genuinely makes sense for your work level.

Syntra does not rely on hourly billing, but certain project-based or overflow tasks can be quoted hourly when needed. Our standard model is retainer-based because it gives you predictable monthly support and fewer surprises.

With Syntra, you avoid payroll taxes, benefits, and insurance costs, and you don't pay for downtime during slow periods. You get flexible support that scales with your workload and only pay for the services you actually use — not a full-time seat.

Yes. We can create a custom package that fits your needs and stays below your maximum monthly spend. This flexibility helps new or small businesses access high-quality support without stretching their budget.

This pricing model was intentionally designed for Syntra's startup phase — approachable, sustainable, and competitive. As client volume, demand, and expertise grow, pricing may adjust in small increments, but early clients benefit from price protection and loyalty-style pricing.

A quick discovery call helps identify where your time is slipping and what tasks need the most support. From there, we recommend the package that gives you the best balance of coverage and affordability — without overselling or overscoping.